The Oaks Water Supply Corporation
(210) 698-8449

26058 Hazy Hollow Dr.

San Antonio, TX.  78255

   

 

 

Frequently Asked Questions

We try to anticipate questions you might have about our services and provide the answers here. If you need additional information send us an e-mail.

1.  How much water did I use this month or how do I read my bill?

If you look on the top right hand side of your water bill (underneath the previous balance) you will find your usage for the billing period.  Your bill will show you how much water you used, what your payment amount is, when it is due, and how much your last payment amount was.


2.  Are we under water restrictions?

This constantly changes depending on rainfall and aquifer conditions. We now observe the same restrictions as the San Antonio Water System (SAWS).


3.  Where do we get our water from?

We get our water from the Cow Creek formation of the Trinity Aquifer and a wholesale connection with SAWS.


4.  What are our payment options?

You may mail your payments to us, drop your payments off in the office or the drop box located outside our office in the circular drive, use your online banking service, or you may sign up for auto pay.


5.  When are payments due?

Payments are due on or before the 20th of each month.  Late charges will be assessed on the 21st of each month. 


6.  When are the TOWSC Monthly Meetings?

The monthly meetings are held on the third Tuesday of each month at TOWSC building.


7.  What are TOWSC's hours?

TOWSC's hours are 9:00 am - 1:00 pm Monday through Friday for administrative matters.  In case of an emergency, you may call at any time.